Oct 9, 2019
On this episode, we sit down with Katelyn Cadoff from the Services team where we discuss Cisco CX (Customer Experience) and the breadth of services options from Cisco. From adoption to implementation, we learn how the CX "Racetrack" is used and where customers can benefit the most from what the CX team has to offer.
Cisco CX Overview: https://www.cisco.com/c/en/us/services/overview.html
Managed Security: https://www.cisco.com/c/en/us/products/security/managed-services.html
Incident Response Retainer: https://www.cisco.com/c/en/us/products/security/sas-incident-response.html
Business Critical Services: https://discover.cisco.com/en/us/services/guide/businesscriticalservices
Total Care Portal: https://www.cisco.com/web/smartservices/sntc.html